Frequently Asked Questions to Ask a Moving Company

Moving to a new city, state, or coast can be a stressful situation. Whether it’s packing up a studio apartment or a three-bedroom home, getting everything in order and into the truck is a chore unto itself. Not to mention all of the arrangements you have to make in both locations.

Smooth Move People are here to help. We’ve moved people from Portland to Vancouver, Oregon to Utah, and all over the United States. With decades of experience, you can be sure your belongings will arrive on time and intact at your new home with customer service and prices that can’t be beaten.

But maybe you’ve always handled the moving. Whether into your dorm room at college, the first apartment with your buddies, or your starter home. If you’re now trying to move a 2,500-square-foot home, things can get pretty overwhelming. When looking for a moving company, it can be hard to know where to start.

We understand that, so we’ve provided a list of frequently asked questions to ask a moving company for those looking for help with their move. Or you can reach out to us to get your important questions answered or to schedule a move. Either way, we hope you get the information you need about an upcoming move and consider Smooth Move People as your moving company.

Frequently Asked Questions to Ask Movers

How much does it cost to move?

Did you think maybe we were going to bury this question? That’s the great thing about using Smooth Move People: We don’t have to! We offer the lowest possible rates in Oregon–and we can say that with absolute certainty. This is because the Oregon Department of Transportation won’t let us (or anyone else) go any lower!

We charge $120.40 an hour for two movers and a truck while additional movers are another $49.25 an hour. Every job is different, and it can be difficult to know exactly how much time you’ll need to move from point A to point B, especially if those points are hundreds or thousands of miles apart! Contact Smooth Move People for help determining how much help you need.

Do you offer moving insurance or liability coverage?

The above rates include partial insurance where your belongings are valued at 60 cents per pound per item. For an extra fee, we also offer full value protection for your stuff, which covers any goods that are damaged by our movers to be repaired. If damaged beyond repair, we will replace them with like items at full value. The cost for full coverage is 85 cents per $100 of coverage with a $10,000 minimum ($85).

What moving services in Portland do you offer?

We provide the moving trucks, the movers, and even the packers if need be for your home or business. This means even if you haven’t lifted a finger to get your belongings ready for a move, you can hire us (and all of our fingers) to get the job done right.

Packing – We provide all of the packing materials (boxes, tape, bubble wrap, etc.) needed or can use materials you already have. We can pack everything up, leave the delicate items for you to pack, or just pick up where you left off when packing just became too much of a chore.

Loading/Unloading – We’ll load your entire home onto our trucks and do the unloading at your new location. This could be your new home, a storage facility, or wherever you’d like us to unload your belongings. Please note: we do not make “dump runs.” Here is a list of resources for when you have items you want to get rid of, including hazardous materials.

Commercial Movers – In addition to residential moves, we also move your business or commercial enterprise. Cubicles, workstations, computers, breakroom tables, and other items you have in your office will be treated with the same care and attention as your personal belongings.

Specialty Items – Even pianos. In fact, moving large and cumbersome items is one of our specialties. Whether it involves moving a finely-tuned instrument like a piano, a gigantic conference room table, or a large, delicate display case, Smooth Move People is a moving company that offers more than three decades of experience.

What kind of Portland relocation assistance do you have?

Things went a little sideways for many people during Covid-19. Even without a global pandemic, there are times when a little help is needed during those occasional bumpy times. Please read more about Portland relocation assistance here and consider Smooth Move People when the time comes.

Do you offer long-distance moves?

Smooth Move People perform local moves, interstate moves, cross-country moves, and just about any type of move. Although most of our clients are moving in and around the Portland- Vancouver metro area, we’ve also moved people from Oregon to Utah and beyond. Call us today for more information about these moves or to set up delivery dates for your move.

If you’re looking into hiring movers, please consider Smooth Move People. Although these are the most frequently asked questions to ask a moving company, feel free to reach out if there’s something we haven’t covered.

Moving can be equal parts exciting and nerve-wracking–let Smooth Move People help with some of that stress on moving day. We offer binding estimates and have been the local movers of choice in Portland for more than 34 years. We look forward to hearing from you.

   Portland: 503-232-6099
Vancouver: 360-696-3964 

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